The Practice Manager is a highly visible and accessible first-line leader of our hospital, charged with managing day-to-day operating activities. He/she supervises associates including functional supervisors, implements financial plans, owns communications with associates involving matters impacting them, and makes recommendations regarding the operating needs of the hospital.
As a Practice Manager you will:
Partner with the Hospital Administrator and Medical Director to create and maintain a high performance, Clinician-driven culture within the hospital.
Serve as a champion of the unified mission and vision of BluePearl in all daily interactions, ensuring the hospital’s commitment to remarkable patient care and outstanding client service.
Be present and accessible within the hospital to ensure awareness of hospital climate.
Consistently assess the engagement level of associates; take a proactive approach to influence and drive a positive hospital climate. Be accountable for associate engagement and retention.
Actively participate in and contribute to hospital leadership meetings.
Partner with Talent Acquisition to recruit, interview, and hire new associates.
Manage daily flows and delegation of hospital administration tasks.
Ensure communication and feedback channels with associates are open, schedules and facilitates regular communication opportunities, and is responsive to associate concerns.
Provide performance feedback to associates including day-to-day recognition, conducts associate performance reviews, and ensures appropriate coaching/mentoring is arranged as needed.
Partner with assigned P&O Business Partner to understand and ensure compliance with all applicable federal and local labor law proactively upon assumption of the position and on an ongoing basis as associate relations matters arise.
Manage the operational budget for payroll and partner with Support team to ensure timely and accurate payroll. Responsible for personally entering any corrections or adjustments.
Personally addresses escalated client inquiries.
Must be able to work evenings, overnights, and weekends.
Bachelor’s Degree in Business or related discipline or equivalent experience is required.
4+ years of experience in a veterinary hospital management role with a minimum of 2 years involving the supervision of others.
Certified Veterinary Practice Manager (CVPM) preferred
Who are we?
BluePearl Veterinary Partners grew from the dreams of numerous veterinarians who believed pets should have access to high quality, cutting edge healthcare.
We are seeking hospital support with the same philosophy who are looking to grow their career in an exciting environment with a family atmosphere!
BluePearl offers health benefits options, competitive compensation, flexible hours, uniform allowance, additional training, and unlimited growth potential!
Why our Goodlettsville location?
Goodlettsville is located north of Nashville, which is home to great live music venues, the Country Music Hall of Fame, Grand Ole Opry, delicious restaurants, and plenty of historic sites. There is no state income tax and the cost of living is 5 percent below the national average! You’ll also find plenty of dog parks, pet-friendly restaurants and bars.
BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual or affectional preference, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug Free Workplace.
About BluePearl Veterinary Partners
No two days are the same when you work at a BluePearl specialty and emergency pet hospital.Your experiences will be challenging – and inspiring – as you help pets in crisis. You’ll work on the leading edge of veterinary medicine, see the latest research in action, and elevate your skills in ways you never could at a traditional practice.As part of our skilled and compassionate team, you will support BluePearl veterinarians with all phases of patient examination and inpatient and outpatient care. This includes emergency cases, as well as specialty treatments and procedures for both in-patient and out-patient clients.Success is a shared endeavor at BluePearl. It’s our job to ensure that you receive continuing education and growth opportunities that will enhance your knowledge and enrich your career. When you join us, you will:Work in modern facilities with advanced technologies.Receive a yearly continuing education allowance.Learn from with the best veterinary teams in the nation.Be eligible for 90%-paid scholarships from Penn Foster, an AVMA-CVTEA accredited online school.Get free access to VetFolio and AtDove for online veterinary topics and RACE-approved continuing education.Use B...luePearl University, our in-house learning and professional development portal.Receive Veterinary Technician Specialist (VTS) mentorship and career support.Get free access to online CE from inudstry resources such as VetFolio and AtDoveDepending on your location, you will also have the chance to cross-train in specialty areas which may or may not include:Avian & Exotics MedicineBehavioral MedicineBlood BankCardiologyCritical CareDentistry & Oral SurgeryDermatologyDiagnostic ImagingEmergency MedicineHemodialysisIntegrative & AcupunctureInternal MedicineNeurologyOncologyOphthalmologyRadioiodine 1-131RehabilitationSurgery