We’re not perfect, but we do strive for excellence!
We believe in a strong team approach – as they say, there is no “I” in team!
We care for others above ourselves – we want to serve each other, our clients and our community and therefore serving is the heart of our motivation and who we are!
We want every client to be welcomed into the Hilltop family and therefore Exemplary Customer Service is the foundation of our success!
We believe a positive and caring attitude is the heart and soul of our business and therefore we accept nothing less from our team members!
We are passionate and excited about veterinary medicine and consider ourselves life-long learners to stay on the cutting edge of research, diagnostics, treatment options and procedures to help both our team members grow and develop in their careers, and to be able to practice the highest quality medicine to help our patients and serve our clients!
If YOU resonate with the above concepts, WE NEED YOU to help us grow our team!
Hilltop Pet Clinic is currently seeking a Qualified Head Technician/Medical Team Manager for our growing, 3 doctor, companion animal practice in Pueblo West, Colorado. Located next to Lake Pueblo State Park, the area has abundant outdoor activities including boating, kayaking, paddle boarding, rafting, fishing, biking, camping and hiking, and Pueblo Town Center boasts multiple shops and restaurants along its Riverwalk and downtown areas.
Hilltop has been under new management since 2015 and has experienced explosive growth. One of two main clinics in the Pueblo West community, Hilltop serves an amazing client base that love their pets and care about quality care and service. In this close-knit, yet booming community, the clinic has been adding new clients at a rate well above industry standards and will need the right, career minded, hard-working individual to join our team.
Certification and/or Licensure
Minimum of 3-5 Years Progressive Experience as a CVT/LVT/RVT
Proven Record of Leading by Example
Prior Supervisory/Management Experience and Understanding of HR Laws and Procedures in managing other technicians, veterinary assistants, kennel assistants and/or related team members
Ability to Maintain Highest Level of Standards in compliance with all related Regulatory Agencies (such as OSHA, DEA, FDA) and ability to train staff and write procedures to comply with the same
Extensive Technical Knowledge and Skill Level in all aspects of veterinary medicine, including:
Surgical – anesthesia, intubation, monitoring, assisting, post-op care Advanced Technical Skills – venipuncture, catheter placement, cystocentesis, etc. Dental – cleaning, charting, polishing, x-rays X-Ray/Ultrasound Companion Laser Therapy Safety – implementation of training, policies/procedures, OSHA guidelines Emergency Medicine – triage, CPR, emergency care, critical care medications Client Education – training, brochure development Nutrition – Rx diet knowledge, counseling, supplements Medications – controlled substances, brand vs. generic Training – motivational training to clients & staff Communication – with staff, owners, veterinarians, clients Cleanliness/Maintenance – facility, surgical instruments, equipment Proven Teaching Ability (and heart to teach) with demonstrated ability to engage staff and increase team members knowledge and skill in all aspects of the industry
Proven Track Record in Motivating, Educating, and Building a Solid Team focused on quality medicine and customer service
Scheduling Experience that meets hospital needs and utilizes team approach
Inventory Control Experience, including maintaining proper mins and maxes, ordering, pricing/budgeting, and complying with appropriate laws and regulations with controlled substances
Strong Written and Oral Communication Skills, including ability to write and edit procedures and policies, lead staff meetings, and to educate both clients and team members
Demonstrated Track Record in Being a Solutions Provider to the challenges that arise
Personal and Professional Commitment to Integrity, Dependability, and Professionalism
Competent with Practice Management Software (Impromed Infinity preferred)
Computer Literate with strong Microsoft Office Suite experience
Strong Track Record of Showing Respect to team members, clients, and to the policies, values, mission, vision, goals and practices of the business and of exemplifying the same
Ability and Desire to Work toward AAHA accreditation
Compensation and Benefits:
Hilltop Pet Clinic provides HIGHLY competitive wages and benefits, including:
$17 - $22 an hour, depending on Education, Qualifications and Experience
Medical, Dental, Vision, Life, Holiday Pay, PTO, CE, Discounted Services, Ongoing Training, Uniform Reimbursement, and No Night or Sunday Shifts, Saturdays on rotating basis!
And, since we work so hard together, we believe in playing hard together and enjoy such celebrations and activities as our:
Picnic/Summer Celebration at Lake Pueblo State Park (great food, great fun with boating, tubing, games, and just a good time together), Thanksgiving Potluck (Great Food and Fun - this team can cook!J) Christmas Party (Upscale Meal, Games, Awards, Presents, Photo Booth, and More!) Birthday Celebrations (Lots of Fun and Yummy Deserts!) And More! To be considered please submit the following:
Cover letter Resume 2 letters of recommendation
Additional Salary Information: Medical, Dental, Vision, Life, Holiday Pay, PTO, CE, Discounted Services, Ongoing Training, Uniform Reimbursement, and No Night or Sunday Shifts, Saturdays on rotating basis!
Internal Number: 7195479237
About Hilltop Pet Clinic
Hilltop Pet Clinic is a dynamic, rapidly expanding, client focused, companion animal hospital located in fast growing Pueblo West, Colorado. Our focus is to "Improve Lives One Pet At A Time" by practicing high quality medicine with a passionate, well-trained and dedicated staff, using state of the art equipment and the latest in medical knowledge to deliver superior medical care and exceptional customer service.