City Pets, Manhattan’s premiere concierge veterinary house call practice, is seeking a highly-motivated, energetic, independent and experienced individual to take on the role of full-time Practice Manager. Our practice provides the highest quality veterinary medicine, both in our client’s homes and through our network of veterinary specialists, and our clients demand the utmost in care for their pets and exceptional customer service for themselves.
The Practice Manager will be responsible for ensuring excellence in all areas of the business and overseeing all the administrative activities of the practice. This includes establishing and effecting practice procedures; managing the day-to-day operations of the staff and a complex scheduling system; handling budgeting, accounting, billing, invoicing, and client insurance claims; and management of the administrative office and client phone calls.
We are offering a highly competitive compensation package including a base salary, 401k, contributions to medical insurance and participation in a performance incentive plan.
Previous experience working in a busy veterinary office or similar environment is preferred. CVPM preferred. Computer skills, including MS Office, are necessary. Excellent verbal and written communication skills is a requirement. Submit your resume to firstname.lastname@example.org.
Staff and office management experience
Excellent client service skills
Excellent phone and written communication skills
Self-starter and independent worker
The ability to make decisions, delegate responsibility and achieve results with other team members
Excellent interpersonal skills and a friendly, positive attitude
The ability to be both a leader and a team member
Ability to prioritize and multitask in an always-changing, busy environment
Strong organizational skills
Good computer skills (including understanding of hardware setup) and use of proprietary veterinary management software (e.g., Cornerstone), and MS Office.
Additional Salary Information: We are offering a highly competitive compensation package including a base salary, 401k, contributions to medical insurance and participation in a performance incentive plan.
About City Pets
City Pets is a veterinary house call service for dogs and cats living, working or visiting in Manhattan. City Pets was started in 1992 from the vision of Dr. Amy Attas who wanted to provide quality veterinary care to dogs and cats in the comfort of their own homes or their owner’s offices.
Dr. Amy Attas along with Dr. Danielle Dalton and their staff of caring veterinary nurses and office administrators are able to provide personalized service and convenience while providing excellent veterinary care. Our team works closely with veterinary specialists in Manhattan to provide expert medical and surgical care no matter what your pet’s problem may be. Since 1992, City Pets has cared for the pets of over 5,000 families, which means over 10,000 dogs and cats.