Harbor Animal Hospital in Torrance, CA is seeking a full-time Hospital Manager. We are a 3+ FTE DVM, ~22 employee, and practicing gold standard medicine with exceptional client service.
Our commitment is to perform excellent medicine, and to care for our patients as if they were our own and to service our clients with warmth and the commitment to educating them on how to best care for their pets. Our hospital is equipped with digital radiography, digital dental radiography, ultrasound video-otoscope, surgical laser, and therapeutic laser. Our patients include 85% dogs and cats, with the balance being rabbits, pocket pets, birds, and reptiles.
We are seeking an intelligent, upbeat, warm, caring, self-motivated individual who enjoys working with employees and clients as well as pets! We are looking for a candidate with integrity, well organized, professionalism, and commitment to taking direction and constructive feedback from the practice owners.
We also expect candidate to have common sense, be able to instill confidence in our clients, bond clients to our practice, and work as a true team member. Having experience with electronic medical records, being a responsible, well-educated, people-person who is capable of performing duties quickly and efficiently, having excellent interpersonal communication skills, and a commitment and dedication to the hospital, multi-tasking and anticipating hospital needs are all key to the success in this position.
Job Duties listed to experience and competencies in the following areas:
Analytical, decision making, and written, verbal and computer communication
General veterinary knowledgeable in pharmaceuticals, animal handling, and confidently presenting a patient Treatment Plan
Payroll, profit sharing, health and other employee benefits
Employee and patient safety, CalOSHA, VMB Inspections, PPE, worker's comp, GL and other insurance policies
Human Resource Management including recruiting, hiring, training, coaching, discipline and termination of support and veterinary staff
A/R, A/P, financial budget overview, projections and interpretation of other financial reporting
Client education, internal and external marketing, community outreach and Social Media
Business Development, Strategic Planning, organization of client/patient flow
Oversee COGS and Inventory Control
Additional Salary Information: Dependent on experience, CVPM preferred but not required
Harbor Animal Hospital was founded in 1946, moved to its present location in 1987, and has been under Dr Kaufman's medical direction since 1993. It is our goal to provide the highest quality veterinary medicine and surgical care in a warm, clean, caring and friendly environment. Our doctors have a combined experience of over 50 years providing veterinary care with special interests in internal med...icine, surgery, dentistry, dermatology, senior care and exotic pets. Our staff members are pet owners themselves with experience handling patients ranging from a 150-pound Great Danes to 1-ounce canaries. We are also proud to have several Registered Veterinary Technicians on our staff.
At Harbor Animal Hospital, our team is dedicated to providing compassionate patient care, as well as extraordinary client care. By combining our cutting-edge veterinary medical equipment, advanced diagnostics, and the latest therapies with our love of animals, we strive to create a positive experience for all of our clients and patients. Whether our clients are coming to us for boarding, grooming, preventative care, or an unexpected injury or illness, we meet our client's needs with warmth, kindness and enthusiasm, and know we will care for our patients as our own pets.