Hawthorne Hills Veterinary Hospital in Seattle WA is seeking a veterinary practice manager to lead our AAHA accredited small animal practice. We are a two-doctor hospital located in a well-established neighborhood near the University of Washington. Our practice mission is to create a Partnership for a Lifetime with pet owners; the focus for our team is on excellence, education, prevention, comfort and compassion.
We are looking for a practice manager with at least 3 years in the veterinary industry with leadership and supervisory experience. Our ideal candidate will be a person who:
is well versed in HR and will be able to shoulder the responsibilities of hiring and training, reviews, mentoring employees for their personal and the practice success, and taking disciplinary actions when needed
can implement and manage performance-based rewards and recognition programs;
has developed a superior level of customer service skills and is able to communicate effectively with the team and with clients
is able to oversee, manage and resolve client issues and concerns
understands the changes happening in the veterinary industry and will be able to help us set and achieve our goals
is knowledgeable in the various platforms for social media and able to direct our marketing efforts
has their CVPM or is working towards certification
can manage in-house inventory and online store items and pricing
is knowledgeable in paper light workflows and transition to paper light practices;
is proficient in MS Office products (Word, Excel, Outlook), financial software (QuickBooks) and be able to learn our veterinary software (Cornerstone) quickly
Salary is negotiable, but key factors are experience, especially in human resource management, certification and degrees held. Our benefits include one of two health insurance plans, a dental plan, simple IRA, PTO, pet care discount and a great work environment. Relocation assistance is a possibility.
Please submit your resume and cover letter, attention Peter, to: firstname.lastname@example.org
Visit us online at www.hhvh.net to learn more about our hospital.